Bill Collector

Collections

Fresher

Doha, Qatar

November 13 2021

Company : Saleh Al Hamad Al Mana Co. - Doha

Employment Type : Full time

Company Details :
Saleh Al Hamad Al Mana Group of Companies is a Qatari based company representing world famous brands. Established in the early 1950’s with its headquarters in Qatar, it is considered one of the most reputed and successful retail & investment groups in the region. Having started his business in trade and transport, the late founder Saleh Al Hamad Al Mana was an early visionary who could see the potential of the Qatar and Middle Eastern markets. Through his successful business dealings, the group diversified its portfolio to include investment, construction, automotive, information technology (IT) and real estate. The business model that was created by the founder, the late Saleh Al Hamad Al Mana, is now being further developed by his sons who are aggressively expanding the original business model, that is renowned for its automotive sector in being the exclusive agent for Nissan, Infiniti and Renault in Qatar to include a retail division that is considered to be the strongest in Qatar and the region, covering famous retail brands like Al Mana Luxury, Al Mana Fashion, as well as other business interests in Media, Hotels, FMCG, Food & Beverage restaurants, Insurance, Engineering and Information Technology. Today, renowned for its business reputation, vision, sustainability, strategy and service levels as well as its strong business relationships with key international brands and partners, Saleh Al Hamad Al Mana Group of Companies has a strong business infrastructure and a diversified portfolio of brands and businesses throughout the GCC. Through a wide variety of businesses and interests that sets the base for an ambitious future expansion in alignment with the development of the Middle-East market and its current and future potential, the focus of Saleh Al Hamad Al Mana Group of Companies strategy lays on the collaboration with selected high-profile key partners across the Middle East.”

Job Description

Collect outstanding debts from customers based as assigned by Assistant Manager - Vehicles & Installment and/or Asst. Finance controller, either by mail, electronic mail, telephone, or personal visit. File vehicle and after-sales invoices and their supporting documents.

RESPONSIBILITIES:
Keep track of assigned accounts to identify outstanding debts
Discuss, on a weekly basis, the course of action to recover outstanding payments
Locate and contact the customer (old and new) to inquire about their payment status. Communication with customers shall either be mail, electronic mail, telephone, or personal visit
Handle questions or complaints and relay to superiors on a daily basis or as they arise
Obtain customer details for managers to investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
Issue manual receipts for cash and cheque collections
File, scan, copy documents, physically all sales documents (Installment, credit, cash) organizing documents, and ensure filed documents have proper references.
Retrieve documents as directed by Assistant Manager - Vehicles & Installment
Assist in submission, claim any bank/government related documents
Skills
Preferably Arabic Speaker
Should have good communication and problem-solving skills
Must have excellent Negotiation and conflict resolution skills